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mi secretaria plus
      • Home
      • About me
      • Services
      • Blog
      • Contact
    • +34 611046471
    • Síguenos
    • English (UK) English (UK) English (UK)
    • Sign in

    Services


    Administrative support, business management and digital solutions for companies, freelancers and professionals.


    Every business is different. That's why I tailor my services to your specific needs, helping you organise your daily operations, simplify your workload and free up more time to focus on what really matters: growing your business.



    Administration and invoicing


    Customer service and  sales support


    Digital presence


    Business digitalisation and management

    Work team for administrative management and invoicing of companies


       Administration and invoicing 



    Keeping administration organised is essential for running a successful business. I take care of your administrative and invoicing tasks, allowing you to focus on your clients and the growth of your business.


    I can help you with:

    • Preparing quotations

    •  Creating and managing invoices

    •  Payment tracking

    • Document management

    • Preparing documentation for your accountant

    • Implementation and configuration of invoicing software

    • VeriFactu compliance

    •   Training and support in using your invoicing software

    •  
    • A well-organised administration  saves time, reduces errors and gives you greater control over your business.
    Work team with headsets for customer service and commercial support


       Customer service and sales support




    Excellent customer service makes all the difference. I manage your business communications with professionalism, organisation and a personal approach, ensuring that every customer receives the attention they deserve.


    I can answer phone calls, manage emails and WhatsApp messages, follow up with potential customers and prepare summaries of conversations, so you always stay informed while focusing on your own work.

    Some of the tasks I can take on:

    •  Telephone support

    •  Email management

    •  WhatsApp support

    •  Responding to customer enquiries

    • Managing new leads

    •  Following up quotations

    •  Appointment scheduling

    •   Call transcription and summaries

    •  
    • I can also communicate with your clients in Spanish, English and Italian, making it easier to work with both national and international customers.
    Computer with a corporate website open on the screen


       Digital presence


    Today, having a strong online presence is essential for building trust and attracting new customers. I design websites and online stores, improve their search engine visibility and help you maintain a professional online image that reflects your brand.



    Services include:

    •  Corporate website design
    •  Online store development
    • On-page SEO optimisation
    •  Blog creation and management
    •  Website maintenance and updates
    •  Website performance analysis and improvement recommendations
    • Social media support
    • Content creation and scheduling
    • Advice on improving your online presence
    •  
    • A website shouldn't just look good—it should become a valuable business tool that helps your company grow. Whether you're starting from scratch or looking to improve your existing website, I'll help you create an online presence that inspires trust and increases your visibility on Google.
    Ana Aparici working with Odoo for business management and digitalisation


     Business digitalisation and  management



    Odoo implementation, invoicing software, CRM systems and business automation to improve the way your company works.



    Technology should help you save time, reduce repetitive tasks and gain greater control over your business. As Certified Odoo 18 Consultant,  I analyse your company's needs and implement solutions tailored to the way you work, making business management simpler, more efficient and ready for future growth.

    Solutions I can implement :

    •  Odoo implementation and configuration
    • VeriFactu-compliant invoicing software
    • CRM implementation and customer management
    • Task and process automation
    • Inventory and purchasing management
    • Production and operations solutions
    • Integration of digital tools
    • Training and ongoing support
    • Technology consultancy
    •  
    • Digitising your business shouldn't make things more complicated. It should simplify the way you work, save time, reduce errors and improve efficiency. My goal is to implement solutions that truly fit your business, making technology a benefit rather than a concern.
    My Secretary Plus work desk

    Every business needs a different kind of support  


    No two  businesses are the same, and neither are their needs.

    Whether you're looking for help with a one-off project or ongoing support, I'll tailor my services to suit the way you work. Whether you're a freelancer or a growing business, I'll adapt my services to your needs. What matters is providing the right support at the right time.

    There are no long-term commitments or fixed service packages. I´ll assess your needs and prepare a personalised proposal, so you only pay for the services that genuinely add value to your business.


     Tell me what you need 


    Request your personalised proposal

    Tell me a little about what you need. I'll review your requirements and prepare a personalised proposal for your business, with no obligation, no long-term commitment and completely tailored to your needs.


    Request proposal

    I'll reply to your enquiry personally as soon as possible.

    Request your personalised proposal

    Tell me a little about what you need. I'll review your requirements and prepare a personalised proposal for your business, with no obligation, no long-term commitment and completely tailored to your needs.

    Request proposal

    I'll reply to your enquiry personally as soon as possible.

    Síguenos


    Virtual assistant services, administration, invoicing, customer support and business digitalisation for freelancers and small businesses



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